Return Window: Customers have a 7-day window from the date of delivery to initiate a return for eligible products purchased from Dapper Cloth.
Conditions for Return: Products must be unused, unworn, unwashed, and in their original packaging with all tags and labels intact for a successful return.
Return Process: Customers must fill out the designated “Return Form” available on the Dapper Cloth website within the 7-day return window to initiate the return process.
Return Verification: Upon receiving the return request, Dapper Cloth will verify the returned items to ensure they meet the return criteria before proceeding with the refund process.
Refund Policy:
Refund Process: After successful verification of the returned items using the provided “Return Form,” the refund will be processed. The refunded amount will be credited back to the Dapper Wallet.
Refund Timeline: Refunds will be processed promptly after verification, and customers can expect the refunded amount to reflect in their account within a reasonable timeframe, subject to the policies of the payment provider.
Additional Information:
Dapper Cloth reserves the right to refuse returns that do not meet the specified criteria or are outside the 7-day return window.
Refunds will be issued for the product cost only; shipping charges or any additional fees incurred during the purchase process are non-refundable.
Customer is requested to return the product at our specified address.
Customers are responsible for the return shipping costs unless the return is due to a mistake on Dapper Cloth’s part.
For any inquiries or assistance regarding returns and refunds, customers can reach out to Dapper Cloth’s customer support team for prompt assistance.
By adhering to this Return and Refund Policy, Dapper Cloth aims to provide a seamless and transparent process for customers looking to return products and receive refunds in a timely manner.